Terms and Policies

Terms of Service

Effective Date: January 1, 2025

Welcome to Memoirji, a service provided by Memoirji LLC ("we," "our," or "us"). By accessing or using our platform, you ("user," "you," or "your") agree to comply with and be bound by these Terms of Service ("Terms").

1. Acceptance of Terms

• By using Memoirji, you acknowledge that you have read, understood, and agree to these Terms and our Privacy Policy.
• If you do not agree with any part of these Terms, you may not access or use our service.

2. Description of Service

• Service Overview: Memoirji is a platform that helps users create and preserve personal narratives through guided interviews and AI-enhanced content generation.
• Communication Method: Our primary service delivery method includes interaction via WhatsApp and other approved channels.

3. User Accounts and Registration

• Account Creation: Users can register using Google, Apple, or Microsoft authentication services.
• Account Responsibility: You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
• Accurate Information: You agree to provide accurate and complete information during registration and to update such information as necessary.

4. Content and User Rights

• User Content Ownership: You retain all rights, title, and interest in any content you create using Memoirji. This includes stories, narratives, and any other materials generated through our service.
• Content Usage: By using our service, you grant us a limited, non-exclusive license to process, store, and deliver your content solely for the purpose of providing our services.
• Content Responsibility: You are solely responsible for the content you provide and must ensure it does not violate any laws, regulations, or third-party rights.

5. Data Management and Privacy

• Data Processing: We process your data in accordance with our Privacy Policy and applicable privacy laws.
• Data Deletion: Users can request deletion of their content at any time. Content not stored in our cloud will be deleted within 48 hours of the request.
• Third-Party Services: We use third-party services, including WhatsApp, for communication. Your interactions may be subject to their respective terms and privacy policies.

6. Prohibited Uses

You agree not to:

• Use the service for any unlawful purpose or in violation of any local, state, national, or international law.
• Transmit any content that is harmful, offensive, or violates the rights of others.
• Attempt to gain unauthorized access to our systems or user accounts.
• Use the service to spam, harass, or distribute malicious content.

7. Service Availability and Modifications

• Service Availability: We strive to maintain consistent service availability but cannot guarantee uninterrupted access.
• Modifications: We reserve the right to modify, suspend, or discontinue any part of our service with or without notice.
• Updates: We may update our platform and features to improve user experience and functionality.

8. Limitation of Liability

• To the fullest extent permitted by law, Memoirji LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages.
• Our total liability shall not exceed the amount paid by you for the service in the twelve months preceding the claim.

9. Indemnification

• You agree to indemnify and hold harmless Memoirji LLC from any claims, damages, or expenses arising from your use of the service or violation of these Terms.

10. Termination

• User Termination: You may terminate your account at any time by contacting us or using account deletion features.
• Service Termination: We may terminate or suspend your access for violations of these Terms or for any other reason at our discretion.

11. Governing Law

• These Terms are governed by and construed in accordance with the laws of the State of Wyoming and the United States of America.

12. Changes to Terms

• We may update these Terms from time to time. Significant changes will be communicated via our platform or email.
• Continued use of the service after changes constitutes acceptance of the updated Terms.

13. Contact Information

• For questions about these Terms, contact us at support@memoirji.com.

Privacy Policy

Effective Date: January 1, 2025

Memoirji LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Memoirji platform.

1. Information We Collect

• Personal Information:
  • We collect personal information when you create an account, such as your name, email address, and authentication data from Apple, Google, or Microsoft. This is necessary to facilitate account access and security.
  • When you interact with Memoirji via WhatsApp, we collect information such as chat content and timestamps. This data is used to process and generate content as part of our services.
• Generated Content:
  • Information you input, including conversations and content preferences, is collected for the purpose of generating and delivering content. User-generated content communicated via WhatsApp remains the property of the user. We act solely as processors of this information to deliver the requested service and adhere to user requests for data management.
• Automatic Data Collection:
  • We may collect certain information automatically when you use Memoirji, including IP addresses, browser types, and usage patterns to enhance user experience through cookies or similar technologies.

2. How We Use Your Information

• Service Operation:
  • To operate and maintain the Memoirji services, including user authentication and secure data storage.
• Content Generation and User Preferences:
  • To personalize user experiences and generate tailored content based on your inputs.
• Service Improvements:
  • To improve our platform based on user feedback and automated data analysis.
• Communication:
  • To communicate important updates, promotions, and information related to Memoirji.

3. Data Management and Ownership

• User Content Ownership:
  • Users retain ownership of all content they generate using Memoirji. Our platform acts solely as a storage service, and we do not use user content for any other purposes without explicit consent.
• Data Deletion Requests:
  • Users can request the deletion of their stored content at any time. If content is not saved in the cloud and merely downloaded, it will be deleted from our servers within 48 hours.

4. Sharing of Your Information

• Service Providers:
  • We work with third-party service providers, who help us operate our cloud infrastructure and ensure data protection following stringent compliance measures.
  • We engage WhatsApp as a communication tool to provide services. This means information may be processed and temporarily stored using WhatsApp's infrastructure, subject to their privacy and security measures.
• Legal Requirements:
  • We may disclose data as required by law or in response to legal processes or requests from public authorities.
• Business Transactions:
  • In the event of any business change like mergers or acquisitions, your information may be transferred, subject to this policy.

5. Your Data Protection Rights

Regional Specific Rights

• California Residents:
  • You have rights under the CCPA, including access to your data, deletion requests, and opting out of data sales. We do not sell personal data. For actions, contact us at support@memoirji.com.
• Canadian Residents:
  • Our practices comply with PIPEDA, granting rights to access, amend, and understand data usage. Requests can be made to support@memoirji.com.
• Other Users:
  • We adhere to high privacy standards worldwide, respecting additional jurisdictional rights about data protection.

6. Data Security

• We employ industry-standard security protocols to protect your personal information. While absolute security cannot be guaranteed, we endeavor to use all reasonable measures to secure your data.
• While we strive to ensure robust security measures, data transmitted via WhatsApp is subject to their security policies. We recommend reviewing WhatsApp's privacy practices for more details.

7. Cookies and Tracking Technologies

• We utilize cookies to improve service performance and user experience. Settings can be adjusted via your browser.

8. International Data Transfers

• Your information might be processed in other countries such as the U.S. and Canada. We ensure adequate data protection regardless of location.

9. Data Retention

• We retain personal data only as long as necessary for service provision or as legally required.

10. Changes to This Privacy Policy

• We may update this policy to reflect changes in practices or legal requirements. Significant changes will be communicated via the platform.

11. Contact Information

• For inquiries, concerns, or to exercise your privacy rights, contact us at support@memoirji.com.